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Privacy Policy

Our privacy policy explains what personal information we collect from you, how we process it and what rights you have.

A contract labelled privacy policy signed by UniteLabs, with a pen next to it.

Thank you for choosing to be part of our community at UniteLabs GmbH ("we", "us" or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us at info@unitelabs.io.

When you visit our websites and use our services, you trust us with your personal information. We take your privacy very seriously. The processing of personal data shall always be in line with the General Data Protection Regulation (GDPR), and under the country-specific data protection regulations applicable to us. The following document describes our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have about it. We hope you take some time to read through it carefully, as it is important.
If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our Sites and our services.

This privacy policy applies to all information collected through our websites, web applications, and/or any related services, sales, marketing, or events (collectively, the "Services").

What types of personal information do we collect?

The personal information we collect depends on how you interact with our Services. Be aware that all personal information provided to us must be true, complete, and accurate and you must notify us of any changes to such personal information.

Information you disclose to us

We collect the personal information that you provide to us such as name, address, contact information, payment details, job applications, and support topics.

Account Information. When you create an account for our Services, we collect the personal information you provide to us, such as your name, mailing address, email address and picture. If you enable phone based two-factor authentication, we collect a phone number.

Payment Information. We collect data necessary to process your payment if you make purchases, such as your bank account number, payment card information, and other billing information. When we sell products and services, we may use third-party applications, such as the Apple App Store, Google Play App Store, Amazon App Store, and/or services such as Stripe to process your payments. These third-party applications will collect information from you to process a payment on our behalf, including your name, email address, mailing address, payment card information, and other billing information.

Communication Information. We collect personal information from you such as your name, email address, phone number, mailing address, and marketing preferences when you request information about the Services, register for our newsletter, or otherwise communicate with us.

Candidate Information. We may post job openings and opportunities on the Services. If you reply to one of these postings or otherwise provide us with your candidacy information, we will collect and process the information you provide to us.

Service Use Information. We collect information you provide to the Services for the purpose of providing the Services to you, which may include personal information such as information about your interactions with other users and any content you create or upload when using the Services.

Customer Service Information. If you call or otherwise interact with our sales, customer service or support personnel, we collect the information you provide to our representatives. In addition, we may record telephone calls or video conferences between you and our representatives for training or quality assurance purposes.

Information collected automatically

Some information - such as IP address and/or browser and device characteristics - is collected automatically when you use our Services.

Analytics. We automatically collect certain information when you use the Services. As a rule, the analyses of your browsing patterns are conducted anonymously. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your Internet protocol (IP) address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.

Information from other sources

We may collect limited data from public databases, marketing partners, and other outside sources.

Our Customers. If you use our Services on behalf of, or in collaboration with, an organization (e.g., your employer), that organization may provide us with information about you so that we can provision your account.

Third Party Services and Organizations. We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third party services and organizations. Examples of the information we receive from other sources include social media profile information, marketing leads, and search results and links, including paid listings (such as sponsored links).

Information from minors

We do not knowingly collect data from or market to children under 18 years of age.

As a business-to-business service directed to and intended for use only by those who are 18 years of age or over, we do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under the age of 18, please contact us.

How do we use your information?

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests ("Legitimate Interests"), to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:

To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allow us to collect from those third parties to facilitate account creation and logon process.
Legal Basis: Consent, Contractual

To send administrative information to you. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
Legal Basis: Contractual, Legal Reasons

To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send us for our marketing purposes if this is following your marketing preferences. You can opt out of our marketing emails at any time.
Legal Basis: Consent

To deliver targeted advertising to you. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
Legal Basis: Consent

To administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in competitions.
Legal Basis: Consent

To request Feedback. We may use your information to request feedback and to contact you about your use of our Services.
Legal Basis: Legitimate Interests

To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
Legal Basis: Legitimate Interests, Contractual, Legal Reasons

To enforce our terms, conditions, and policies.
Legal Basis: Legal Reasons

To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
Legal Basis: Legal Reasons

For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Services, products, services, marketing, and your experience.
Legal Basis: Consent

What are your privacy choices and rights?

Choices

Revoke Consent. A wide range of data processing transactions is possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is send us an informal notification via email. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Unsubscribe Emails. You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list. However, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may log into your account settings and update your preferences or contact us using the contact information provided.

Opt-out Cookies. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features of our Services. Learn more about cookies in our Cookie Policy.

Rights

Right to object to the collection of data in special cases and to direct advertising (§ 21 GDPR). If data is processed based on § 6 (1e) or (1f) GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Privacy Policy. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection-worthy grounds for the processing of your data, that outweigh your interests, rights, and freedoms or if the purpose of the processing is the claiming, exercising or defense of legal entitlements (objection under § 21 (1) GDPR).

If your personal data is being processed to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection under § 21 (2) GDPR).

Right to log a complaint with the competent supervisory agency. In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work, or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal resources.

Supervising agency
Der Bayerische Landesbeauftragte für den Datenschutz
Dr. Thomas Petri
P.O. Box 22 12 19
80502 Munich
+49 89 21 26 72-0
poststelle@datenschutz-bayern.de
https://www.datenschutz-bayern.de

Right to data portability. You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfill a contract be handed over to you or a third party in a commonly used, machine-readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

Information about blockage, rectification, and eradication of data. Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked, or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

Objection to Advertising Emails. We herewith object to the use of contact information published in conjunction with the mandatory information to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via spam messages.

How secure is the data we collect?

We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us, these Services use either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from "http://" to "https://" and also by the appearance of the lock icon in the browser line. If the SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Where do we store the data?

We may transfer, store, and process your information in countries other than your own.

Our servers are located in Germany and the United States. Please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in the United States, and other countries. If you are a resident of the European Economic Area, then these countries may not have data protection or other laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information following this privacy policy and applicable law.

How long do we store your data?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than 2 years past the termination of the user's account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Who will your information be shared with?

We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

More specifically, we may need to process your data or share your personal information in the following situations:

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand online activity. Unless described in this policy, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

We only share and disclose your information with the following third parties. We have categorized each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us.

Amazon Web Services

Privacy Policy

We collect or share

  • Contact details
  • Data from your contracts
  • Data that identifies you

Purpose

This is a web hosting provider. We use it to store contracts and other data you generate by using the Juro platform securely in the cloud.

Place of processing

EEA

We collect or share

  • Contact details
  • Data that identifies you

Purpose

This is a web hosting provider. We use it to host publicly available websites.

Place of processing

US

We collect or share

  • Contact details
  • Data that identifies you

Purpose

This enables you to authenticate via Google.

Place of processing

US

We collect or share

  • Contact details
  • Data that identifies you

Purpose

We use Apollo to capture our Sales funnels and manage prospect outreach.

Place of processing

US

We collect or share

  • Contact details

Purpose

Asana is a productivity tool. We use Asana for productivity and planning purposes.

Place of processing

US

We collect or share

  • Contact details

Purpose

We use Atlassian’s tools to track your support requests and feedback.

Place of processing

US

We collect or share

  • Contact details
  • Data on how you use the Services

Purpose

We use Google Analytics on our Services. This is an analytics service, which we use to track use of our website and prepare reports on user activity.

Place of processing

US

We collect or share

  • Contact details

Purpose

Hubspot is a customer relationship management platform. We use Hubspot to send emails like our community newsletter.

Place of processing

US

We collect or share

  • Contact details

Purpose

Miro is a productivity tool. We use Miro for productivity and planning purposes.

Place of processing

US

We collect or share

  • Contact details

Purpose

Notion is a productivity tool. We use Notion for productivity and planning purposes.

Place of processing

US

We collect or share

  • Contact details
  • Account information

Purpose

Salesforce provides our customer relationship management software.

Place of processing

EEA

We collect or share

  • Contact details

Purpose

Slack is a messaging tool. We use Slack for internal messaging, and for our community channel.

Place of processing

US

We collect or share

  • Contact details
  • Data that identifies you

Purpose

We use Surfe to streamline our prospect outreach.

Place of processing

US

Do we use cookies and other tracking technologies?

We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our cookie policy.

Other Important Privacy Information

Statement Changes

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this policy, you may contact the responsible party (referred to as the "controller" in the GDPR). The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, email addresses, etc.). The data processing controller on this website is:

UniteLabs GmbH
℅ WERK1 GmbH
Am Kartoffelgarten 14
81671 Munich

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